Support

Questions? Email support@textdocket.app.

TextDocket asks me to choose a folder. Which one?

Choose the folder named Messages inside your Library folder. TextDocket opens that location for you, so you usually only need to click Allow. macOS asks once; TextDocket remembers your choice.

Some messages are missing

TextDocket can only export messages that are on this Mac. To bring your iPhone messages to your Mac, turn on Messages in iCloud on your iPhone (Settings › your name › iCloud › Messages) and on your Mac (Messages › Settings › iMessage). Large histories can take a while to download. Then click Reload in TextDocket.

Messages that were deleted before you export are not in the database and cannot be shown.

What does the free version include?

You can preview and export the first 50 messages of any conversation, with a watermark. A one-time purchase unlocks complete exports without the watermark.

I bought TextDocket on another Mac

Sign in with the same Apple ID and choose TextDocket › Restore Purchases.

What is in an export?

• A PDF with a cover page, the sender and exact time of every message, page numbers and Bates numbers.
• messages.csv, a spreadsheet with one row per message and the page it appears on.
• An attachments folder with copies of the original photos and files.
• verification.txt, listing a SHA-256 fingerprint of each file so anyone can check the files have not changed since export.

Is this legal advice?

No. TextDocket formats and organizes your messages. Whether evidence is accepted is decided by the court. Ask a lawyer or your court's self-help center about the rules that apply to your case.